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Urgent Announcement – Telephone lines are currently not working

We are currently experiencing issues with our telephone system, which has been reported to our telephone service provider and is being investigated.

As a result, we are currently unable to accept incoming calls or make outbound calls.

If you require urgent medical attention, please contact NHS 111. In a life-threatening emergency, please call 999.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding while the issue is being resolved.

Deben Road Site Closures

For more information, please click on the link: Deben Road Site Closures

Surgery news

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The idea for the ICON programme and the different interventions within it was conceived by Dr Suzanne Smith PhD following…


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The footpath along Norwich Road towards the entrance of the surgery will be closed for approximately 24 weeks from 10.08.26…


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The practice is no longer able to accept clinical sharps bins from patients. Patients who require regular sharps bin disposal…


Travelling to and from hospital

24th April 2026

The majority of our patients travel to hospital independently, using their own transport, public transport or with the help of…


Staff sickness

3rd February 2026

Due to staff sickness, the prescription phone line will not be operational today, Tuesday 3rd February. We apologise for any inconvenience…