Skip to main content

Patient Notice – Friday 16 October

Please be aware of possible delays to appointments today

Due to the closure of the Orwell Bridge following an accident, we anticipate that clinics may not run to schedule today, Friday 16 October. Both staff and patients may experience delays in reaching the practice.

We apologise for any inconvenience and thank you for your patience and understanding.

If you have an appointment today, please allow extra time for your journey. If possible, you may wish to consider walking to the practice if this is a suitable option for you.

If you need to cancel your appointment, please call the surgery, select option 1, and leave a voicemail. A member of our team will then cancel your appointment. Alternatively, you can send a cancellation message via AskMyGP.

Thank you for your cooperation and understanding.

Deben Road Site Closures

For more information, please click on the link: Deben Road Site Closures

Test results

Blood tests and other investigations like x-rays and scans requested by surgery staff will all be looked at by the GPs and filed in the records. If they are abnormal or further conversations needs to be had, you will be written to or a text message is sent to you to arrange an appointment.

A vast majority of results however will be filed as:

  • “Normal”
  • “Satisfactory”
  • “Abnormal, but expected”
  • “Abnormal, no action”

This is because the doctor has looked at the results and has deemed them to be normal or very close to normal range and hence no further action needs to be taken, or that they are abnormal in the abnormal range but expected given your medical conditions, age, medications etc or that you are already on the correct antibiotics. Doctors’ comments on your results are very specific for your medical history, and any need for further management will be communicated to you.

Getting your test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

The practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice. It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Page published: 9 May 2023
Last updated: 31 October 2024