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Patient Notice – Friday 16 October

Please be aware of possible delays to appointments today

Due to the closure of the Orwell Bridge following an accident, we anticipate that clinics may not run to schedule today, Friday 16 October. Both staff and patients may experience delays in reaching the practice.

We apologise for any inconvenience and thank you for your patience and understanding.

If you have an appointment today, please allow extra time for your journey. If possible, you may wish to consider walking to the practice if this is a suitable option for you.

If you need to cancel your appointment, please call the surgery, select option 1, and leave a voicemail. A member of our team will then cancel your appointment. Alternatively, you can send a cancellation message via AskMyGP.

Thank you for your cooperation and understanding.

Deben Road Site Closures

For more information, please click on the link: Deben Road Site Closures

Premises update

11th March 2026

For some time, we have been working in partnership with the Suffolk and North East Essex Integrated Care Board (SNEE ICB) to identify a long-term solution that meets the needs of our local community. We are pleased that following planning permission being granted last year for the building adjacent to Norwich Road Surgery, we have received approval from NHS England for the capital grant to enable the development of a new annex for the practice.

The proposed annex at the former Inkerman public house will provide six additional clinical rooms, along with waiting areas, administrative and ancillary spaces, and the potential for a group room and community facilities. The grant funding will ensure the new space is fully fit for purpose to deliver the additional space for the practice.

Please see our FAQs.

Page published: 19 September 2025
Last updated: 11 March 2026