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Update – Telephone lines are now working

Our phone line issue has now been resolved.

Thank you for your patience while the issue was being investigated by our phone provider. We apologise for the service interruption, which impacted services nationally.

Normal phone service should now have resumed. Thank you for your understanding.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding while the issue is being resolved.

Deben Road Site Closures

For more information, please click on the link: Deben Road Site Closures

Premises update

11th March 2026

For some time, we have been working in partnership with the Suffolk and North East Essex Integrated Care Board (SNEE ICB) to identify a long-term solution that meets the needs of our local community. We are pleased that following planning permission being granted last year for the building adjacent to Norwich Road Surgery, we have received approval from NHS England for the capital grant to enable the development of a new annex for the practice.

The proposed annex at the former Inkerman public house will provide six additional clinical rooms, along with waiting areas, administrative and ancillary spaces, and the potential for a group room and community facilities. The grant funding will ensure the new space is fully fit for purpose to deliver the additional space for the practice.

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Page published: 19 September 2025
Last updated: 11 March 2026