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Update – Telephone lines are now working

Our phone line issue has now been resolved.

Thank you for your patience while the issue was being investigated by our phone provider. We apologise for the service interruption, which impacted services nationally.

Normal phone service should now have resumed. Thank you for your understanding.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding while the issue is being resolved.

Deben Road Site Closures

For more information, please click on the link: Deben Road Site Closures

Non-NHS work

If you request work that is not provided for under the terms of the NHS primary care services contract, your GP may be happy to undertake such work for you, but, as this is a private service, you will incur a charge for completion of your request and on some occasions, they may refuse to action the request.

Our priority is NHS work. Non-NHS work is charged in line with British Medical Association Guidelines and MASTA travel.

We review our fees annually in line with recommendations made by the BMA and MASTA.

Page published: 7 October 2024
Last updated: 8 January 2025