Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

The National Data Opt-Out programme is a service that allows patients to opt-out of their confidential patient information being used for research and planning.

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters.

Raising concerns

If you are concerned about the way we are handling your information or wish to make a complaint please contact the practice manager.

If you still have further concerns then please contact the Data Protection Officer, Paul Cook, who you can contact via sneeicb-ies.dpo@nhs.net.

The Data Protection Officer service is provided by the Suffolk and North East Essex Integrated Care Board (ICB) more information is available at www.suffolkandnortheastessex.icb.nhs.uk.

If the issue cannot be resolved by our organisation or the Data Protection Officer, you have the right to report it to the Information Commissioners Office (ICO).

The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. You can contact them on the details below:

Website: www.ico.org.uk/concerns

Telephone: 0303 123 1113

Address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF