Flu Vaccinations

All appointments are available to be booked online via NHS App or via your online SystmOne access, alternatively if you have received a text message, you can use the link. If you do not have a mobile or have online access, then please call the surgery to book, however please be patient whilst we endeavour to answer your calls as soon as possible.

Home Visits

The visiting clinician is not obliged to visit you at home unless you are housebound or unable to travel due to your condition.

Please, where possible, attend the surgery so that full examinations can be undertaken as appropriate.

Please ensure your request for a home visit reaches the surgery by 10.30 am. 

In order for the visiting clinician to attend your home, please ensure you advise the Care Navigator when you call, if there is a key-safe, or if you will have any difficulties in answering the door.

Test Results

The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.  Please telephone the surgery after 2pm for test results. 

You can also obtain your test results if you have online access, or contact us via e-Consult.

Suffolk GP+

Suffolk GP+ is for people who urgently need an appointment with a doctor, nurse, or diagnostic physiotherapist and or are unable to attend their GP Practice during normal GP hours.

The service is staffed by local Suffolk GPs, Nurse Practitioners and Nurses in Ipswich, Felixstowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given). 

More details on this service can be found here

Sick Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Blood Tests

Ipswich Hospital’s blood clinic is re-opening with a new online booking system. From Tuesday, 1 September patients are being advised to book an appointment at Landseer Road clinic or Ipswich Hospital. Urgent blood tests, which are time-sensitive and must be taken at the hospital, can be booked by GP patients. GPs themselves will not be able to use this service. Patients may telephone 0300 303 5299 to make an appointment at either location.

Patients who are pre-chemotherapy or on immunosuppressive therapy will be able to book appointments between 7.30am and 8am. These appointments may be booked by ESNEFT’s Outpatient department or by patients themselves.

This booking service is restricted to patients who do not have any symptoms of COVID-19, including a new continuous cough and/or raised temperature, and/or a loss or change in sense of smell/taste.

The Landseer Road clinic is based at 476-478 Landseer Road, Ipswich, and opens from 7.30am to 5.30pm Monday to Friday.

New Patients
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